Last updated: April 02, 2026

1. INTRODUCTION AND OVERVIEW

We are MANCHESTER BODYWORK CENTRE ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, manchesterbodyworkcentre.uk, use our web funnels, or interact with our services (collectively, the "Services").

By accessing the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

TABLE OF CONTENTS

INFORMATION WE COLLECT

HOW WE USE YOUR INFORMATION

SMS AND EMAIL COMMUNICATIONS

DATA SHARING AND THIRD PARTIES

DATA SECURITY AND RETENTION

YOUR DATA PROTECTION RIGHTS (UK GDPR)

MODIFICATIONS TO THIS POLICY

CONTACT US

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services.

Personal Data Provided by You

Personal Identification Information: Name, email address, phone number, and physical address.

Vehicle Information: Make, model, registration number, and photographs of vehicle damage submitted for repair estimates.

Information Collected Automatically

Technical Data: IP address, browser type, device information, and browsing behavior.

Tracking Technologies: We use cookies and tracking pixels (provided by our platform hosting services) to analyze Services performance and user interaction.

2. HOW WE USE YOUR INFORMATION

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations. We use your information to:

Provide accurate vehicle repair estimates and technical services.

Communicate regarding inquiries, appointment scheduling, or vehicle repair status.

Improve our website functionality, funnel performance, and customer service.

Comply with legal requirements or respond to legal requests.

3. SMS AND EMAIL COMMUNICATIONS

By providing your contact details via our web forms, you consent to receive communications from us.

SMS Messaging

We may send text messages regarding your quote, appointment reminders, or promotional offers. Standard message and data rates may apply. Opt-Out: You can opt out of SMS messages at any time by replying "STOP."

Email Communications

We may send marketing emails if you have opted in. Opt-Out: You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of our emails or contacting us directly.

4. DATA SHARING AND THIRD PARTIES

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, including:

CRM Platforms: Used to host our website and manage customer leads.

Communication Gateways: Used to route our phone calls, emails, and SMS messages.

Legal Obligations: We may disclose information where we are legally required to do so to comply with applicable law or government requests.

5. DATA SECURITY AND RETENTION

We use appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that the transmission of information over the internet is not 100% secure. We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy.

6. YOUR DATA PROTECTION RIGHTS (UK GDPR)

As a resident of the United Kingdom, you have certain rights under the UK General Data Protection Regulation (UK GDPR), including:

The Right to Access: You have the right to request copies of your personal data.

The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.

The Right to Erasure: You have the right to request that we erase your personal data under certain conditions.

The Right to Withdraw Consent: Where we rely on your consent to process data, you have the right to withdraw it at any time.

7. MODIFICATIONS TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible. We encourage you to review this policy frequently to stay informed of how we are protecting your information.

8. CONTACT US

If you have questions or comments about this policy, or wish to exercise your data protection rights, you may contact us at:

MANCHESTER BODYWORK CENTRE

Unit J, Prince of Wales House,

Industrial Estate Vulcan St,

Oldham, OL1 4ER

United Kingdom

Phone: 0161 566 4641

Email: [email protected]